Comprehensive Family Care for Everyone
We are a collaborative Family Physician Group providing specialized maternity care.
We are a collaborative Family Physician Group providing specialized maternity care.
At Strathcona Medical we provide care in the office, hospital, long-term care, hospice, and at home.
We also provide full maternity care for our own patients as well as patients referred to us from other family physicians who don’t practice obstetrics.
We are not currently accepting new patients, other than for maternity care which is by referral only.
We provide teaching for medical students and family medicine residents in our office.
When using the online booking portal, please note that you can only book one 10 minute appointment and we can only address one concern per visit.
You must already be a patient at the clinic and have your care card ready.
You can not book a complete physical, PAP or driver's medical online as we need designated times for these appointments.
If you have any questions regarding online booking or need help booking an appointment, please call our office directly.
At Strathcona Medical Clinic, we are dedicated to providing compassionate and comprehensive care to our patients. Our team of experienced physicians, nurses, and medical office assistants are committed to ensuring that you receive the highest quality of care possible.
We are a Family Practice Group with some of our physician's providing specialized maternity care.
Please note that we continue to care for new moms and babies for 2 months following delivery but we are unable to keep them in our practice beyond this period of time due to the high demand for this specialized care.
If you are pregnant and greater than 20 weeks’ gestation, after hours please call the Labour & Delivery Unit at KGH at 250-862-4471. You will speak to a nurse who will know how to contact us as needed. If you are under 20 weeks’ gestation, call the Kelowna General Hospital switchboard at 250-862-4000, then “0” and ask for the doctor on call for Strathcona Medical Clinic. Alternatively, for patients under 20 weeks’ gestation, after hours assessments can be managed in the emergency room.
We offer a wide range of services to meet the healthcare needs of your entire family. From routine checkups and preventative care to chronic disease management, our team is here to help you stay healthy and happy.
Providing:
We believe that informed patients are better able to make decisions about their health and wellbeing. That's why we've provided a variety of resources to help you stay informed and engaged in your healthcare journey.
Your time and concerns are important to us. When you book a regular appointment, please book it with your main physician. This allows continuity of care by a physician who knows your history. We schedule 10 minutes for most visits and 30 minutes for periodic health exams (“full physicals”). Please check in 10 minutes prior to your scheduled appointment.
Please assist us in our efforts to provide reduced in-clinic waiting times and timely access to routine and urgent visit bookings. Please expect to have one concern addressed per visit. If you have more than one concern you would like addressed, please present both issues at the start of the visit so that we can determine the most urgent one to address. If both concerns can be managed appropriately within the single visit, we will endeavor to do so, otherwise please expect a return visit to properly address any additional concerns.
Your health is important, and conscientious medical care requires adequate time. We do our best to respect your time by running on time; however sometimes unexpected issues arise which cause us to fall behind. We sincerely apologize if this is the case.
For prenatal patients, note that we share coverage for deliveries to allow us protected time for other work-related commitments and time with our families on evenings and weekends.
Booking appointments:
There is a parkade under the building for patient use only in the daytime. You will need to register your car’s licence plate with our office. There is also pay parking on the streets around the clinic.
We ask that you give us at least 24 hours’ notice for any appointment rescheduling or cancelling.
This allows us to be more available to our patients by making that time slot available to another patient.
If you “no show”, a fee may be charged as per our uninsured service policy.
Late Fees and No show fees for missed telehealth and in office appointments is $35.00 and missed CPX and PAPs are $80.00
This office follows evidence-based guidelines for all prescriptions, including antibiotics, opioids (narcotics), and medications for stress-related conditions. The prescribing of some potentially habit-forming medications may require that a contract be signed between the patient and physician.
Not all services are covered by the Medical Services Plan (MSP) in BC. Our doctors bill patients for these services at rates in keeping with provincial guidelines. Payment is due when the service is rendered.
We are located across the street from Strathcona Beach Park, upstairs from Abbott St. Cafe.
We are not located inside Kelowna General Hospital.
Please call our office directly if you cannot find an answer to your question.
A. Your prescriptions are given so they run out when we need to assess your medical condition again. Prescriptions will only be renewed by phone or fax under exceptional circumstances. Note that the College of Pharmacists of BC allows pharmacists to refill your medication (at their discretion) for a short time so you don’t run out while awaiting your appointment. Try to anticipate your need for refills ahead of time.
A. Sorry, we are not accepting new patients at this time. We do accept referrals from other physicians for maternity care; these patients return to their physicians when the new baby is two months old. Q. Can I have a “same day” appointment? A. If you have an urgent medical matter that cannot wait, please call us to book an appointment. We will do our best to fit you in within 24 hours. It is better to have urgent care in our office where the physician has access to your medical records, rather than go to a walk-in clinic. We leave appointment slots open for this purpose. You will be seen by the most available physician and this will be a short appointment to address the urgent matter only.
A. Results are not given out over the phone by our staff. All test results are reviewed by a physician. If you would like to know the results of any testing, please book a follow-up appointment.
A. We all have other work or family commitments. Some of us share practices and see each other’s patients. We will do our best to have you seen by another available physician if there is an urgent concern.
A. You do not have to have learners involved in your care, but we appreciate your acceptance of them. We need more family doctors in BC, and you can help to train them. Note that “residents” have graduated so are qualified to see you on their own and write prescriptions; however, they do review every encounter with us. We will often see you as well and observe the resident in their interaction with you. If you do not want to see a learner on the day of your appointment, please let one of our MOAs know.
If you have any questions regarding online booking or need help booking an appointment, please call our office directly.
201-2245 Abbott Street, Kelowna, BC, Canada
Telephone: 250-862-5030 Fax: 250-862-3811
Mon | 09:00 a.m. – 04:00 p.m. | |
Tue | 09:00 a.m. – 04:00 p.m. | |
Wed | 09:00 a.m. – 04:00 p.m. | |
Thu | 09:00 a.m. – 04:00 p.m. | |
Fri | 09:00 a.m. – 04:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Phone's are not answered between 12:00 pm - 1:00 pm
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